Terms & Conditions

Last updated: August 17, 2026

1. Acceptance of Terms

By accessing and using the TechServe website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by these terms, please do not use this site or our services.

2. Description of Services

TechServe provides IT services including but not limited to managed IT services, IT support, cloud solutions, cybersecurity, network infrastructure, data backup and disaster recovery, Microsoft 365 solutions, IT consulting, and software and hardware solutions.

3. Service Agreements

Specific services will be governed by separate service agreements that outline the scope of work, deliverables, timelines, pricing, and other terms. In the event of any conflict between these Terms & Conditions and a service agreement, the service agreement shall prevail.

4. User Responsibilities

You agree to:

  • Provide accurate and complete information
  • Maintain the security of your accounts and passwords
  • Comply with all applicable laws and regulations
  • Not use our services for any unlawful purposes
  • Not interfere with or disrupt our services

5. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of TechServe or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

6. Payment Terms

Payment terms will be specified in your service agreement. Unless otherwise stated, invoices are due within 30 days of the invoice date. Late payments may be subject to interest charges.

7. Limitation of Liability

To the maximum extent permitted by law, TechServe shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

8. Service Level Agreements

Service level agreements (SLAs) will be specified in your service agreement. SLAs define the level of service you can expect, including uptime guarantees, response times, and resolution times.

9. Termination

Either party may terminate a service agreement in accordance with the terms specified in that agreement. Upon termination, you must cease using our services and all related materials.

10. Confidentiality

Both parties agree to maintain the confidentiality of any confidential information disclosed during the course of the business relationship. This obligation survives termination of any service agreement.

11. Data Protection

We will handle your personal data in accordance with our Privacy Policy and applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

12. Indemnification

You agree to indemnify and hold harmless TechServe, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these Terms & Conditions.

13. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. We will provide notice of significant changes by posting the updated terms on our website. Your continued use of our services constitutes acceptance of the modified terms.

15. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

  • Email: info@techserve.co.uk
  • Phone: +44 (0) 20 1234 5678
  • Address: 123 Technology House, London, EC2A 4NE, United Kingdom